![]() The sliding glass door looked like it had been through hell and back when it was installed. They malfunctioned since the minute they were installed. “I ordered windows and sliding glass door for a renovation about one year ago. Fixing all of these issues and the windows are in great shape again.” -Sandra Schoen via Google Reviews Ply Gem / Simonton Windows told the installers that there were small issues with the windows that were easily fixed with new felt and plastic windshields, fixing some screws, and how to fix windows that come off track. Took another few years and bad reviews to get them to see the windows along with the installers. “Windows look good years after installation but developed significant problems with wind and opening for cleaning. ![]() “Best vinyl windows made and great warranty.” -Steve Watt via Google Reviews Negative reviews mention poor communication and warranty issues.īelow is a sample of customer reviews for Ply Gem’s headquarters in Cary, North Carolina. Overall, Ply Gem received only a handful of positive reviews. Because it uses a network of local installers, experiences may vary widely according to location. The company is not accredited by the Better Business Bureau (BBB) and has an F rating* on the site. Ply Gem offers customer support by phone or via an online consultation form. MIRA Series Windows: These new construction aluminum-clad windows offer the warmth and style of wood but the durability and weather resistance of aluminum.East/West 400 Series Windows: This dual new construction/replacement window line provides high-quality vinyl windows.Their minimal frames bring more natural light into your home, while their regional-tailored glass helps to conserve energy and lower heating and cooling costs. East/West Pro Series 200 Windows: These vinyl windows work with new construction or replacement projects.You can add efficiency upgrades to reduce your energy costs. Classic Series: These vinyl windows have simple, timeless designs and durable hardware.1500 Series Windows: This series includes high-end new construction vinyl windows with Energy Star -certified glass, including triple-pane options and low-E glass with insulating argon gas.They have a paint-ready exterior, making it easy to customize with your preferred exterior color. 400 Series Windows: These wood composite windows are designed for new construction.These windows have PVC exteriors and a vinyl sash on the interior frame. 300 Series Windows: Another new construction window line, Ply Gem’s 300 Series offers historically inspired composite wood windows. ![]() 200 Series Windows: This new construction window line includes composite wood windows that pair wood’s traditional beauty with the low-maintenance benefits of an exterior cellular polyvinyl chloride (PVC) frame.You order replacement windows when you need to replace or upgrade your existing windows.īelow is a breakdown of some of Ply Gem’s popular window lines. You order new construction windows when building a new home or adding a new addition to your home. Ply Gem offers both new construction and replacement window lines. Ply Gem also offers the following patio doors: Ply Gem offers the following window types:
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